Title of Message: Missing Webstats (74843) - RESOLVED
- Created:
- 02/04/2013 @ 09:17
This is an update to Friday's post about the late generation of cusomer's webstats.
Our engineers have resolved the problem, so all subsequent data will be available as usual.
Sorry for any inconvenience this may have caused.
Kind regards,
Adam Walker
Customer Support
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Title of Message: Missing Webstats (74843) - NEW
- Created:
- 29/03/2013 @ 11:07
We are currently investigating a problem affecting the generation of customers' webstats and raw log files.
This will be affecting customers who have websites hosted on our servers, and may mean that you're missing webstats or log files from yesterday (28th March).
Our network engineers are investigating and we will provide a further update once we have more information.
Please accept our apologies for the inconvenience.
Kind Regards,
Adam Walker
Customer Support
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