Service Status

Service Status Duration Next update
Broadband OK Planed Maintenance 10 Days 14 Hrs 41 Mins  
Email OK 194 Days 12 Hrs 26 Mins  
Webspace & FTP OK 0 Days 0 Hrs 0 Mins  
Newsgroups OK 317 Days 7 Hrs 41 Mins  
Support services OK 230 Days 18 Hrs 9 Mins  
My Account OK 273 Days 8 Hrs 45 Mins  

Service Status Messages


Title of Message: Webmail and other services (88343) - RESOLVED

Created:
09/10/2015 @ 09:00

This is an update to our previous post regarding problems with access to our webmail platform.

The problem has been resolved and customers should be able to access the webmail platform.

Kind Regards

Matthew Wheeler
Customer Relations

 


Title of Message: Webmail and other services (88343) - NEW

Created:
09/10/2015 @ 04:38

We're currently experiencing problems with access to our webmail platform. This may also be affecting some other services.

Attempting to access this may currently be resulting in errors.

Our engineers are currently investigating this issue and we'll provide further updates as they are available.

Please accept our apologies for any inconvenience this may cause.

Kind Regards,

Chris Parr
Customer Support

 

Can't find what you're looking for?

If we have not been able to address your query through a support article please contact John Lewis Broadband Customer Service for further assistance.

Having problems with your broadband connection?

Use our Broadband troubleshooter to help diagnose and fix the problem.

Login

If you are a John Lewis customer then please login to allow us to provide you with the best possible level of support.

» Login

John Lewis Broadband is a trading name of John Lewis plc. John Lewis Broadband is provided by Plusnet plc. Registered office The Balance, 2 Pinfold Street, Sheffield, S1 2GU.
Company registration number 3279013. VAT No. 245 7193 48

Our cookie policy

We use cookies to make sure you have the best experience on our website. By continuing with your current settings, you agree to receive all cookies. You are free to change your settings at any time.

Accept & continue