Service Status

Service Status Duration Next update
Broadband Problems Planed Maintenance 28 Days 4 Hrs 57 Mins 07/07/2016 @ 11:00
Email OK 228 Days 7 Hrs 47 Mins  
Webspace & FTP OK 0 Days 0 Hrs 0 Mins  
Newsgroups OK 351 Days 3 Hrs 1 Mins  
Support services OK 264 Days 13 Hrs 29 Mins  
My Account OK 307 Days 4 Hrs 5 Mins  

Service Status Messages

Title of Message: Webmail and other services (88343) - RESOLVED

09/10/2015 @ 09:00

This is an update to our previous post regarding problems with access to our webmail platform.

The problem has been resolved and customers should be able to access the webmail platform.

Kind Regards

Matthew Wheeler
Customer Relations


Title of Message: Webmail and other services (88343) - NEW

09/10/2015 @ 04:38

We're currently experiencing problems with access to our webmail platform. This may also be affecting some other services.

Attempting to access this may currently be resulting in errors.

Our engineers are currently investigating this issue and we'll provide further updates as they are available.

Please accept our apologies for any inconvenience this may cause.

Kind Regards,

Chris Parr
Customer Support


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John Lewis Broadband is a trading name of John Lewis plc. John Lewis Broadband is provided by Plusnet plc. Registered office The Balance, 2 Pinfold Street, Sheffield, S1 2GU.
Company registration number 3279013. VAT No. 245 7193 48

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